Sea freight · FCL
Discussing a full container? Include the container type, loading location and goods. Weight and loadability help determine a suitable arrangement.
Your cargo. Our direction.
Internationallogistics.
From the first document to delivery.One point of contact for your shipment.
Every step.In view.
From enquiry to delivery.
Your shipment in view
From departureto confidence.
Your documents, progress and next step.Clearly connected.
Explore our approachDepartureDestination
Explore ocean freight
Choose a connection and explore the stages of an ocean freight shipment.
Shipment stageBooking & documentsExplore our approach
What does your shipment need?
Your needs. Our focus.
From a full container to a small consignment: define your requirements. A suitable arrangement starts with the goods, route and agreed scope.
Tell us what your shipment needs. The scope and terms are agreed for each assignment.
Discuss your shipmentSea freight · LCL
Less than a full container? Note the package count, dimensions, weight and packaging to discuss consolidation with other cargo.
Air freight
Discuss air transport using the weight, dimensions, goods and preferred timeframe. Suitability and acceptance must first be established.
Customs coordination
Which declaration and information are needed? Identify trade details, origin and the declarant’s role before agreeing responsibilities.
Inland delivery
Include the journey to or from the port in your enquiry. Consider the delivery address, loading and unloading access, and recipient instructions.
Cargo insurance
Discuss the cargo value, risks and desired cover. Insurance applies only when cover and terms have been expressly confirmed.
From enquiry to delivery
Your shipment. Step by step.
From enquiry to delivery: four stages, with the documents, contact points and arrangements that connect them.
Enquiry
Describe the origin, destination, goods, volume and preferred timeframe. Identify any information that is still missing.
- Who does what?
- The enquirer provides known details and requirements. The point of contact and assessment still need to be agreed.
- Information & documents
- Goods description, quantities, dimensions or weight; an estimate can be marked as such.
- Next
- Discuss the scope and assumptions for a quotation.
Quotation
A quotation should make clear what is included, which assumptions apply and how the price is established.
- Who does what?
- The offering party explains the scope and terms. The customer checks them before acceptance.
- Information & documents
- Price basis, included and excluded work, validity and acceptance terms.
- Next
- Confirm booking and document requirements only after agreement.
Booking & documents
Agree the booking and required documents. Record who provides, checks and receives each document.
- Who does what?
- The customer and agreed operating parties allocate tasks and confirm missing information.
- Information & documents
- For example, a commercial invoice, packing list and transport document. Exact requirements depend on the goods and journey.
- Next
- Prepare the handover at origin and departure.
Departure
Record where and when the goods are handed over and what confirmation is needed at departure.
- Who does what?
- The shipper and operating party coordinate handover. The point of contact gathers the agreed milestones.
- Information & documents
- Handover instructions, booking details and agreed departure confirmation.
- Next
- Follow the agreed milestones during main transport.
Main transport
Agree which milestones are followed, how progress is shared and who gets in touch when the schedule changes.
- Who does what?
- The carrier performs the transport. Coordination and updates are assigned to a designated party.
- Information & documents
- Transport document, planned milestones and arrangements for changes or exceptions.
- Next
- Coordinate arrival, release and the final handover.
Arrival & delivery
Prepare arrival, release and the last leg. Agree how receipt is confirmed and the file is closed.
- Who does what?
- The designated parties arrange release and delivery. The recipient checks receipt as agreed.
- Information & documents
- Release information, delivery instructions and agreed proof of receipt.
- Next
- Close open points and retain the agreed file documents.
About Meridian
Logistics comes down to people.
Clear arrangements connect the customer, point of contact and operating parties. Everyone knows who makes decisions, supplies documents and follows up on changes.
Clarity on who does what.
The point of contact, scope of work and responsibilities are agreed before the assignment. You know who handles questions and changes.
Start with your shipmentSoftware supports. People deliver.
Documents, progress and arrangements belong together. The Meridian platform supports the shipment file; the people involved coordinate and carry out the work. Access and support are agreed for each assignment.
- Shipment details
- Origin, destination and cargo
- Documents
- Required and available
- Progress
- Milestones and next action
- Contact
- Point of contact and arrangements
The practical details
Good to know.
What do I need to request a quote?
Start with the origin, destination, type of goods and preferred timeframe. Add an estimate of weight, dimensions or container details if available. Exact details can be agreed later.
Can I discuss a shipment before I have all the details?
Yes. Share what you already know and use the notes field for open questions. Select “To be determined” for shipment size if you do not have a reliable estimate yet.
Which routes and services can I discuss?
Describe your route, goods and preferred timeframe. These details guide the discussion of sea freight, air freight, customs coordination, inland transport and any cargo insurance. Options and terms are established for each enquiry.
Who carries out my shipment?
The contracting and operating parties and their responsibilities must be recorded in the quotation and assignment. Meridian software provides support; software access does not replace a transport agreement.
Can I upload documents here?
This intake only asks for shipment and contact details. Share documents through an agreed channel. Do not include confidential document contents in the notes.
What happens after I complete the form?
You can review, edit and download your enquiry. “Open email draft” opens your email app with Meridian as the recipient. You check and send the email yourself. If your enquiry is too long for the email link, download the summary and attach it. If no email app is configured, you can write to import@meridian-oc-logistics.com directly.
The first step
Where is your cargo heading?
Bring your shipment details together. Start with what you know.
Prepare your enquiry
Your enquiry at a glance.
Your enquiry has not been sent. Open the email draft and send it from your own email app. You can also download the summary.
The button opens an email draft to import@meridian-oc-logistics.com. Check the contents and send the email yourself in your email app.